Terms and Conditions

1. Country Rover Team reserves the right to reject or dismiss trips/programs to any individual at any time based on any factors.
2. Country Rover Team requires clients to be prepared physically, mentally, and technically for trips.
3. Clients/Participants must supply true, complete, and accurate information on the personal registration form (including the information concerning training and prior mountaineering experience for expedition), Client’s Medical Information (only for expedition), Physician’s Certificate (only for expedition), and in any other written or oral communications. 
4. Country Rover reserves the right to change, alter or cancel the itinerary as, at the clubs sole discretion, and as we find necessary for the proper and safe conducts of the program.
5. by making reservations, you acknowledge that trip plans are necessarily subject to change based on a number of factors, including but not limited to foreign governments, weather, terrain, currency fluctuations, political issue and many other factors, and that we have complete discretion to effect any change of plans to accommodate any of these or other factors, including, but not limited to increases in trip fees, changes to the schedule or itinerary, change of guides or staff, and changes to any means of conveyance, when deemed necessary or advisable, without notice and without allowance of refund and with the liability for any increased program fees, if any, to be borne by each participant.
6. The programs fees are between Country Rover Team and clients/Participants communication by email or as website www.countryrover.club.
7. Country Rover Team does not accept a part of trip fee at the end of your trip. All the trip fees are required to be fully paid two weeks before your trip starts.
8. Country Rover Team reserves the right to cancel a trip for any reason prior to departure.
9. In case of cancellation of Tour services due to any avoidable/unavoidable reason/s you must be informed in writing. 
10. 07 days prior to arrival – 20% of total tour/trip cost (beside Tax, transportation, permits and others paid cost) and balance is refundable. 48 hours prior to arrival – 30% of total tour/trip cost (except Tax, transportation, permits and others paid cost) and balance is refundable and Less than 48 hours or no show – NO REFUND.
11. In case of incomplete Trekking / Tour / Rafting / Jungles safari / or other days due to the client’s own problem, the amount of money paid is non-refundable and non-transferable. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.
12. In regard to refund of unused/utilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above.
13. The money would be accordingly refunded to the person who has made the payment to us. Please, note that the refund process may take 2–3 weeks due to banking procedures. 
14. If the refund is made to the credit card amount or to a bank account, the bank charges would be debited from the refund amount.
15. Country Rover Team act only in the capacity of agents for the hotels, Transporters & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
16. All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well-being.
17. Our rates are based on the prevailing rates as negotiated by us with the hotels, transporters etc. Hotels and Transporters retain the right to modify the rates without notice (except package programs). In case of such changes, the rates quoted before the modification, can be changed by us according to the modifications by hotels or Transporters. All hotel bookings are based on usual check in and checkout time of the hotels until, unless indicated in the itinerary.
18. Country Rover Team shall not be responsible for any delays & alterations in the program or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
19. Country Rover Team shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferage, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

Country Rover Team do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements before the trip. All baggage & personal property/s at all times are at the client’s risk.

Clients/Participants authorize and release to Country Rover Team the use of their image in any photograph or video recording for any legal purpose of Country Rover  Team.

Clients/Participants understand that no guarantees have been made with respect to the objectives of the program.